Testimonials

"Having Richard living nearby is rather like having ones own private doctor on ones doorstep. When things are going well it is still nice to have the occasional health check. In an emergency it is wonderful to know that expert help is at hand. Richard is always cheerful, punctual, prompt and efficient. He is extremely helpful and prepared to give advice over the phone when he can. A great find. Long may he stay in this area."

Francis Gradidge - Hannington

"After realising our laptop was infested with a great deal of naughty viruses panic set in, but was then recommended to talk to Richard. During our conversation my mind was put at ease after being told not to worry and he could fix it. Thanks to Richard not only are all the viruses dealt with but my laptop is now running faster than it has for a long time. Very trustworthy and a pleasure to deal with. Would definitely deal with again. Thanks Richard!"

Steven Williams - Stratton

"Thank you for your help and expertise in locating and fixing the problem with my computer. It certainly runs more quickly and I have not had any more problems. I shall certainly use you again when I need to call on your knowledge and expertise, and I will recommend you to other people."

Mark Eckett - Swindon

"After realising my PC had problems with viruses and other general problems we contacted Richard who assured me not to worry and was round in no time. Even after fixing my initial problems he then stayed for the rest of the allocated time and asked if there was anything else I would like him to do with the PC. Honest and very reliable would highly recommend. Thanks once again Richard!"

Barrie Williams - Stratton

"I can't get over the speed of my computer now. I have to do my washing up and make my coffee before I need to switch it on! It's great. Thank you. "

Monica Timms - Covingham

"I have been very impressed with Richard's service. He was punctual and friendly and incredibly knowledgeable. He diagnosed my computer problems quickly and easily and they were fixed in the same manner. Richard is a reliable, honest and great guy. If you are thinking of using his services, think no further...do it!"

Tim Beynon - Swindon

"It was the testimonials of others that sent me in the direction of Richard Evans, the computer expert. That indeed is what he is. He came to the house of a complete techno failure and showed both knowledge and patience without ever making me feel the inadequate operator that I am! Here we are only half way through the 'bring our computer back to life' programme but must endorse all previous comments supporting the quality of product Richard brings into the world of those of us that have failed. We are looking forward to the arrival of a couple of disks that will have us back on the 'web' in a faster and healthier condition than before his visit."

David Dowell - Minety

"Richard has been very considerate, reliable, helped me obtain only the best use of the computer, by adjusting, suggesting, and checking that all is O.K. He is also very patient in passing on information, me being an unconfident 'Silver Surfer'. Thanks to him I am much more at home with computing, knowing there is reliable support around the corner."

Audrey Whiting - Stratton

"Many thanks for saving my PC from the slippery slope of abuse and succeeding in upping my knowledge level to that of a complete novice! My PC is now starting, performing and stopping with a new lease of life.... I don't know who is more surprised, me or the PC as I don't have to make a cup of tea whilst I wait for it to slowly sort through its innards and produce a programme!"

Graham Jackson - Covingham

"Many thanks for all your help in resolving our PC problems. We now have what feels like a brand new PC for a fraction of the cost. I would recommend you to anyone!"

Andy Lee - Stratton

"Just to say thank you for helping me to set up my computer, as I am a complete learner and know nothing about how they work. It's a steep learning curve for me but I hope to persevere. I especially appreciated you helping out when I couldn't even get into it and started to panic, but you came to my rescue. I know where to come in future if I have any more problems. Once again many thanks."

Jackie Whitehall - Stratton

"Tony & I want to thank you for your expertise and knowledge regarding fixing & updating our PC.

We very much appreciate your help and patience with two 'oldies' such as Tony & I (ha ha)!

Thank-you for your prompt attention, we wish you good luck in your business, we would certainly recommend you in the future."

Irene & Tony Alexander - Swindon

"Just to say a big 'Thank You' for solving what I thought was a totally lost cause. I still don't know what infected my computer but whatever it was, it seemed determined to lose all my data and make connection to the Internet totally impossible. I am now keeping your contact details in our address book under 'Doctor Computer!'"

Chris - Stratton St Margaret

"Having recently purchased a new wireless laptop computer we needed someone to set up the router and transfer our data from our old computer to the new one. We contacted Richard as we had kept a flyer that he had put through the door when he first started up.

We are very glad that we did, as Richard came on time on the day that he said he would, and soon had our new computer up and running. He gave us lots of advice and information in a language that we could understand. Richard is very courteous, knowledgeable, and extremely helpful. We will definitely contact him again whenever we need help or advice."

We have also recommended him to our family and friends."

Jan & Chris Palmer - Stratton

"We saw Richard's advert in the free local newspaper and read the testimonials on the website and emailed to ask for advice and assistance. We had recently moved and wanted to install wireless broadband, we also wanted advice on which internet provider was the best. Richard gave us the details of an impartial website where we could put in our requirements and get the best broadband service for us. We wanted more memory installed on the computer and the anti-virus software updated. Richard gave us a quote for the work and the software, so there were no nasty surprises. He came round as soon as our internet service was activated and in plain English explained everything and did all we requested. We can't recommend him highly enough. He clearly knows his stuff but is really friendly and can communicate without using jargon."

Helen Flynn - Swindon

"Richard was able to recover and secure data from a very corrupted laptop PC which I feared was beyond recovery. He's an extremely knowledgeable Technician who is also very personable. He took time to explain what he was doing and why at every stage, and he also provided a lot of guidance to help me carry on with the next steps required. I wouldn't hesitate to recommend him to anyone with a PC problem."

Martin Gregson

"Thank-you for the speedy service provided to my PC. Your patience professionalism and explanations have improved my approach to computing. When I am in the position to purchase a wireless printer I will have no doubts on calling for your services. I would recommend that anyone looking for first class service to get in touch with The Computer Expert. Thanks again!"

John Mildenhall - Stratton

"Outstanding service. Professional, patient, very skilled and knowledgeable, not to mention very, very nice.

Excellent value for money. Thank you Richard, I'll see you again, no doubt!"

Cathy Hope - Highworth

"Dear Richard, my wife and I want to say thank you very much for the very professional diagnosis and repair you did on our poorly computer. It did have some nasty viruses on it. We were very impressed with the way you explained what the problems were and how you were fixing them. The extra memory you installed has made such a difference to the performance. We would be very happy to recommend you to our friends and family. If we need any work or upgrades we WILL use you Richard. Once again thank you very much."

Pete & Vida Cooper - Stratton

"I would like to say thank you very much for your visit to set up my wireless router and for making it secure. I am also sure the additional information that you passed onto me will come in very useful if ever I need it. You can be assured that you will be the first person I will contact if I ever need some additional help with my PC and I will certainly recommend you to others. Once again many thanks!"

Brian O'Neil - Covingham

"I contacted Richard for help with installing a router, a printer and speakers. I found him to be excellent. He was willing to explain things to me and was very polite and friendly. I would recommend him to anyone who has a problem with their PC and will certainly contact him again for help when needed. It's nice to find someone willing to come out to sort out a problem and not charge an exorbitant fee. Thank you Richard I appreciated your help."

Irene Killick - Upper Stratton

"If you have a computer sooner or later you are going to need some help when it develops a problem, mine did and although it was still under warranty rather than send it away to have it repaired which I had already done once I decided to call Richard Evans, it took Richard two minutes to find out what the problem was and Richard gave me the price for a new part and rectified the problem, I would have no hesitation in recommending Richard to anyone. Fair pricing, very knowledgeable and a pleasure to deal with."

Peter Willmott - Kingsdown Park

"Thank you for your quick response again for coming out and sorting out problems with my PC. You have now come to me twice and I have been more than satisfied both times. I would recommend you to all business colleagues and friends & family."

Paul Mapson - Swindon

"I contacted Richard because I needed a Linux operating system installed on my laptop for university work. I got my laptop back on the same day and everything was set-up to my requirements. Additionally he had installed some packages that I needed and increased the installed memory, so all I had to do is to turn on my laptop and start work."

Anete Piebalga - Bristol

"The hard drive on my laptop broke and I was worried all my data and, most important, my photos had been lost. I contacted The Computer Expert and he saved all important data to an external hard drive, which I bought with his help and advice. He then installed a new hard drive and returned my laptop to health. The service provided was friendly and very helpful. Everything was sorted out very quickly."

David Cox - Bristol

"Richard came to me recently to resolve problems that I was having with my wireless router that had left me susceptible with an insecure connection. He checked my pc, diagnosed and rectified the problem and offered useful advice in order to make my laptop perform more effectively.

He was so helpful, polite and prompt in dealing with me, that I would recommend his services to anyone like me, an IT airhead! Thanks Richard :-)"

Sue Hunt - Stratton

"When my son had a problem with his computer I didn't know who to go to for help but I spotted Richard's advert in the Stratton Outlook and decided to give him a try. It is difficult to find someone you can trust and who won't charge the earth but Richard immediately gave me confidence that he knew what he was doing and would try everything to sort the problem out at a reasonable price. The problem with my son's computer was not straight forward to diagnose or rectify but he solved the problem without taking advantage of my lack of knowledge. He was very approachable, explained things in simple terms and also gave us advice to stop problems recurring in future. I would have no hesitation in recommending his services to others."

Ursula Hobbs - Stratton

"Although I work with computers on a daily basis in my admin job, I cannot claim to be computer savvy. Therefore, when I needed some help with setting up my second hand computer with broadband, I approached Richard.

Not only did Richard set up my broadband and explain various things such as de-fragmenting, he also set up a firewall, anti-virus software and carried out a full health check on my PC. Once this was all done, I found the transition from work PC to home PC very smooth and problem free.

Richard has a professional yet friendly and approachable attitude. No question was regarded as too small or trivial. I felt that I was treated with respect and consideration, even though I have limited knowledge of the workings of a PC.

I would highly recommend his services."

Sue Bowen - Cirencester

"We have three computers in our household which I wanted to network together so we could all share the same broadband connection. I bought a wireless router which Richard showed me how to set up securely so no one else could hijack my Internet connection. Richard installed a firewall and anti-virus software to protect my computers and explained why I needed them and how to use them. Richard has also fixed problems, like annoying error messages which pop up when I switch on or off my computer. I know if I have a problem I can call Richard and he will fix the problem while explaining ways to prevent it happening again at a basic user level. I would happily recommend The Computer Expert to anyone who needs help to solve problems, no matter how simple or complex."

Dave Fisher - Stratton

"I would like to thank The Computer Expert for his invaluable assistance in setting up, and helping to maintain my Linux installation. I am always impressed by his detailed knowledge and patient, methodical approach to solving problems. I have used Richard's services several times now, and would not hesitate in recommending him to anyone experiencing problems or requiring advice."

Leo Singleton - Cirencester

"I had been having trouble with my laptop for quite some time - it was very slow, and crashed without warning, which was really frustrating. I kept putting off getting it fixed as I was worried about being ripped off - I know nothing about computers! Richard was great - he gave my laptop a complete "health-check" and explained things to me in plain English, so I knew what he was doing and why. I'm glad to say that my laptop now runs as efficiently as the day a bought it, but if it does go wrong again in the future, I would definitely use Richard's services again."

Anna Furno - Cheltenham

This site is © Copyright Richard Evans 2006-2010, All Rights Reserved